30-Day Money-Back Guarantee
We're confident you'll love TYTAN VPN. That's why we offer a 30-day money-back guarantee on all Premium subscriptions.
Eligibility
You are eligible for a full refund if:
- You request a refund within 30 days of your initial purchase
- This is your first subscription to TYTAN VPN Premium
- You have not violated our Terms of Service
- You have not previously received a refund from us
Refund Process
To request a refund:
- Contact our support team at info@tytanov.com
- Include your account email and reason for refund
- We'll process your request within 2-3 business days
- Refunds are issued to the original payment method
- Processing time varies by payment provider (typically 5-10 business days)
Exclusions
Refunds are NOT available for:
- Free plan users (no payment made)
- Requests made after 30 days from purchase
- Renewal charges (cancel before renewal to avoid charges)
- Accounts suspended for Terms of Service violations
- Second or subsequent refund requests
Renewals
Premium subscriptions auto-renew. To avoid renewal charges, cancel your subscription before the renewal date. Cancellation takes effect at the end of your current billing period.
Partial Refunds
We do not offer pro-rated or partial refunds for unused time within your subscription period.
Contact Support
For refund requests or questions: info@tytanov.com